Grand Rapids and Kent County, Michigan
Biohazard and crime scene cleanup in Grand Rapids
When a death, a crime or an injury leaves blood or other biohazards in a home or car, the cleanup is not something a family should take on alone. Call this line and you are connected with an independent company that does this work in Grand Rapids.
Phones answered 24 hours a day, 7 days a week
- A referral line, not a contractor
- Independent local cleanup companies
- You decide whether to go ahead

What this site is
A phone line, and plain answers while you wait
Grand Rapids Biohazard Cleanup does not send anyone to your home. It is a referral line. When you call, a routing service connects you with an independent cleanup company that covers your ZIP code. You talk to them directly, ask your questions and decide whether to hire them.
The rest of this site explains what the work involves, who usually pays for it in Michigan, and what happens between the police leaving and the cleanup starting. People search for this as crime scene cleanup, trauma cleanup or bio hazard cleanup. The steps are much the same.

Situations
What happened?
Each page explains what the cleanup usually involves and what to do first.
- Crime scene and trauma cleanupAfter a homicide, assault or other violent event, once police have released the home.Read more
- Unattended death cleanupWhen someone died at home and was not found for days or weeks.Read more
- Cleanup after a suicideSo that no family member has to clean the room themselves.Read more
- Blood and bodily fluid cleanupInjuries, falls, medical events and anything that soaked into floors or furniture.Read more
- Hoarding with biohazardsHomes where clutter hides animal or human waste, rodents, spoiled food or used needles.Read more
- Disinfection after illness or rodentsRooms contaminated by rodent droppings, sewage-soaked materials or a sick person's fluids.Read more
- Vehicle biohazard cleanupBlood or bodily fluids in a car, truck or van after an injury, crime or death.Read more
In order
How it usually goes
Police and the medical examiner finish
If a death or a crime is involved, nothing is cleaned until the police release the scene and the medical examiner's investigators have taken the person who died into their care.
You call
The call is connected with an independent company working in your ZIP code. Describe the rooms, the surfaces and roughly how long things were left.
They look and explain
Most companies want to see the space, or photos of it, before they quote. Ask what they will remove, what they will clean and how they dispose of the waste.
The work and the paperwork
If you go ahead, ask for a written scope and an itemized invoice. Insurers and Michigan's compensation program both ask for paperwork like that.
Local facts
Worth knowing in Kent County
The medical examiner
The Kent County Office of the Medical Examiner investigates sudden, unexpected, accidental and violent deaths in the county, and its investigators take custody of the person who died. Michigan law sets out which deaths a county medical examiner must look into (MCL 52.202).
Crime victim compensation
Michigan's Crime Victim Compensation program, run by the Crime Victim Services Commission within the Michigan Department of Health and Human Services, lists crime scene cleanup inside the home or vehicle where the crime happened among the costs it may cover. The statute allows it once the investigating police agency has permitted the cleanup (MCL 18.361).
Five years to file
A compensation claim generally has to be filed within five years of the crime (MCL 18.355).
Rentals
In every Michigan residential lease the landlord promises to keep the premises fit for use and to follow state and local health and safety laws (MCL 554.139).
Questions
Asked often
Is this a cleanup company?
No. It is a referral line. The cleanup is done by an independent company, and you agree the work and the price with them.
Can I call at night or on a weekend?
Yes. Calls are answered 24 hours a day, 7 days a week.
Which areas are covered?
Grand Rapids ZIP codes 49503, 49504, 49505, 49506, 49507, 49508, 49525, 49546, plus the nearby cities listed on the areas page, each with its own ZIP codes.
What will it cost?
It depends on the size of the area, what the fluids reached and how much has to be removed. The company you speak with will explain how it prices the job before any work begins.
Guides
Read before you decide
- Who pays for biohazard cleanupInsurance, Michigan's compensation program, landlords and estates.
- After a death at homePolice, the Kent County medical examiner and what the family does next.
- For landlords and property managersGetting a unit back into use after a death or a crime.
- How the referral worksWho answers, who pays this site, and what to ask.
Areas
Nearby cities
Grand Rapids and six neighboring Kent County cities, each with the ZIP codes this line covers.
Whenever you are ready
One call to find out what the cleanup involves
Nothing has to be decided tonight. Keep the room closed, keep children and pets out, and call when you want to hear the options from someone who does this work.
Speak with a cleanup company
Your call goes to an independent company that works in your ZIP code. Describe what happened, ask how they would handle it and how they set the price, then decide in your own time.
Call (616) 616-9979Phones answered 24 hours a day, 7 days a week
Calls may be recorded for quality. Read the referral disclosure and the privacy policy.